Have you ever been working peacefully at your job when suddenly your manager showed up to discuss an issue? Before you knew it, your boss was walking away, leaving sparks in the air and frustration in his wake. What happened? Most likely, it was a communication problem. Learning how to communicate effectively with your boss…
Apologizing isn’t an easy thing to do, and it’s something we all need to do many times in our lives! If you’ve never been taught how to apologize, it makes the task even harder. And sometimes a simple “I’m sorry” doesn’t seem enough. When you’ve done something you shouldn’t have, here are the top 5…
Have you ever been on the receiving end of criticism and felt that you just had the wind knocked out of you? While most criticism is intended as helpful advice, many people have poor communication skills and the message gets lost in the delivery. Often the person receiving the criticism feels undervalued and personally criticized,…
Many people confuse assertiveness with aggression. There isn’t anything wrong or aggressive about open and honest communication when done appropriately. You’re merely clarifying your needs to another person. Assertiveness is being able to express your feelings while still respecting the feelings of others. Benefits of Assertiveness Assertiveness is an important skill that can greatly reduce…
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